Customer Service Assistant – Inbound

Posted 4 months ago

For the Love of Food

PIGLETS PANTRY is an Award-Winning food producer based in Worthing, West Sussex. We supply hand filled pies, handmade sausage rolls, cakes, and biscuits to venues up and down the UK including but not limited to Football, Rugby, Cricket & Horseracing venues.  

Employing over 25 people with dedicated sales and production teams, we have seen our business triple over the last 7 years due to the fact we offer a high quality, British product but in unique volumes. Piglets offer our clients bespoke solutions for their needs, tailoring our products to meet the requirements of clients, sponsors and most importantly fans

We are on the lookout for enthusiastic, upbeat, career driven individual to join our office team.

Responsibilities and Duties

  • Efficiently dealing with customer queries & complaints
  • Track and record your progress
  • Manage your time effectively
  • Entering data onto our internal system/s
  • Communicate between sales, operations, marketing, and other areas of the business to ensure success

Qualifications and Skills

  • Experience in an inbound telesales/customer service role preferred 
  • Outgoing and driven
  • Computer skills
  • Confident
  • Problem solver

You will fit right in here if:

  • You are flexible, approachable, and friendly whilst remaining professional
  • You are proactive and always willing to learn
  • You are looking for long term career opportunities


  • Competitive salary
  • 28 days holiday including Bank Holidays
  • Staff discount on our products
  • Regular team building events
  • Benefits include Company Nest Pension, Free Lunches and Food on site
  • Opportunity to work in a fast-growing company

If you meet the requirements we’ve mentioned send us your CV and a cover letter showing us how you match what we require for consideration to with the subject ‘Customer Service Assistant – Inbound’ and we will be in touch to discuss your application

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